
Share the folder with the Zoom developers. The plugin will not run on macOS Catalina youll need macOS Mojave or higher. It might be possible, there are tones of Zoom users who are dealing with the same problem, a small initiative by you could highlight the issue to developers and they will fix it.Ĭrash logs are stored in the Library folder, while staying in Finder, hold down the Option key and click on Go and select Library. The Zoom Outlook plugin allows you to add Zoom meetings to your meeting. If none of the tricks helped you out to fix the Zoom Video not working on Mac and crashing, then report the same issue to the Zoom developers. If you’re using Wi-Fi then switch to another Wi-Fi or if possible Ethernet connection. Without internet connectivity, it won’t work and you might face lagging and freezing while meeting. Uncheck Use hardware acceleration for receiving video.Īnother substantial thing is, video conferencing app like Zoom requires stable and powerful internet connectivity.Click on the > Preferences in the top menu bar.If your Mac is running macOS Catalina 10.15, we recommend giving access to these features as well: Files and Folders: This allows you to share files in the chat, save.

Manage Hardware Accelerationįew Mac users have found that disabling the Hardware acceleration for receiving video setting fixed the MacBook Zoom crashing problem. Many Mac users have trouble installing it however as it’s not on the Mac App Store so here’s how to download and install the Zoom for Mac desktop app. To check, open Applications and then Activity Monitor or use Spotlight search to open Activity Monitor. Do this for all apps that you don’t need right now.Īctivity Monitor aka Task Manager shows detailed information of CPU Usage, Memory Usage, Energy Usage, Disk Usage and more. Press the Option + Command + Escape keys and select the app and click Force Quit.
